Privacy Policy

Last updated: April 10, 2026

1. Introduction

Benefore AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • Name, email address, phone number, and company name
  • Billing information and payment details
  • Business information provided during agent configuration
  • Communication preferences and correspondence with us

Technical Information

  • IP address, browser type, and device information
  • Usage data and interaction logs
  • Integration credentials and API keys (encrypted)
  • Documents and data uploaded for agent training

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI agent services
  • Process transactions and send related information
  • Build and configure your personalized AI agent
  • Communicate with you about your account, updates, and support
  • Analyze usage patterns to improve our platform
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Integration credentials are stored using strong encryption. We regularly review and update our security practices. Access to personal data is restricted to authorized personnel only. Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our services integrate with third-party platforms you choose to connect. When you connect an integration, we access only the data necessary to provide the requested functionality. We do not sell your data to third parties. We may use third-party service providers for payment processing, analytics, and infrastructure. These providers are bound by confidentiality agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@benefore.ai.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you cancel your subscription, we retain your data for a reasonable period to allow for reactivation, then delete it unless required by law. Some data may be retained in anonymized form for analytics purposes.

8. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic, remember preferences, and improve user experience. Essential cookies are necessary for the website to function. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and compliance with applicable data protection regulations.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: